Privacy Policy
Last updated: June 2026
1. Overview
SwiftHome Solutions LLC (“we,” “us,” “our”) operates this website and provides homeowner-advocacy services including foreclosure prevention, loan modification, and short-sale assistance. This policy explains what information we collect, how we use it, and the rights you have regarding it.
2. Information we collect
Information you provide: name, phone, email, lender, situation, and any details you share via consultation forms or phone calls.
Automatic data: IP address, browser type, device info, pages visited, and timestamps via cookies and standard server logs.
Financial information: with your consent, we may collect financial data necessary to negotiate with your lender (income, mortgage statements, hardship letters).
3. How we use information
- · Provide the homeowner-advocacy services you've requested
- · Communicate with you about your case
- · Negotiate with lenders or third parties on your behalf, with your consent
- · Improve our services and website
- · Comply with legal obligations and prevent fraud
4. Sharing
We do not sell your personal information. We share it only with: (a) your mortgage servicer or lender, with your consent, in order to negotiate on your behalf; (b) service providers (hosting, email, analytics) bound by confidentiality; (c) authorities when required by law.
5. Your rights & privacy choices
Depending on your state, you have rights to access, correct, delete, or port your personal data, and to opt out of certain processing. California residents have additional rights under the CCPA/CPRA. Florida and Maryland residents may have rights under applicable state privacy laws.
We do not sell your personal information.
To exercise any of these rights — including requesting deletion or a copy of your data — email info@swifthomellc.com. We will respond within 45 days as required by applicable law.
6. Data retention
We retain case data for as long as your case is active and up to 7 years after closure for legal, regulatory, and accounting purposes.
7. Security
We use industry-standard encryption in transit and at rest, restricted access controls, and routine security audits. No system is 100% secure, but we take our obligations seriously.
8. Cookies
We use essential cookies for site functionality and, with consent, analytics cookies to understand traffic patterns. You can manage preferences via the cookie banner or your browser settings.
9. Contact
Questions? Email info@swifthomellc.com.